Terms and Conditions

Last updated: 10-07-2026

Please read these Terms and Conditions carefully before using the Eezyrelief website. By accessing or purchasing from our store, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. Account Terms

You may browse our store without creating an account. If you choose to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must provide accurate and complete information when registering. We reserve the right to terminate accounts that violate these terms.

2. Pricing and Payment

All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

3. Product Descriptions

We make every effort to display our products as accurately as possible, including descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on our website are completely accurate, complete, or error-free. Colours may vary slightly due to monitor settings. If a product you receive is materially different from its description, please contact us at atharbilal012@gmail.com.

4. Order Acceptance

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only when you receive an order confirmation email from us. We may cancel orders due to stock unavailability, pricing errors, suspected fraud, or other reasons, and will issue a full refund in such cases.

5. Shipping and Delivery

We aim to process and dispatch orders within 2-3 business days. Estimated delivery times are 6-7 BUSINESS DAYS from the date of dispatch, depending on your location. Delivery timelines are estimates and may be affected by factors outside our control, including courier delays, public holidays, or natural events. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or exchange within 2-3 DAYS of delivery, subject to our Return Policy. Please refer to our Return and Refund Policy for full details on eligibility, process, and timelines.

7. Prohibited Uses

You agree not to use our website or services to:

Violate any applicable Indian or international laws or regulations
Transmit any unsolicited or unauthorised advertising or promotional material
Impersonate any person or entity or misrepresent your affiliation
Engage in any fraudulent, deceptive, or harmful activity
Attempt to gain unauthorised access to our systems or data
Interfere with or disrupt the integrity or performance of our website

We reserve the right to terminate your access to our website for any violation of these terms.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Eezyrelief shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount paid by you for the product in question. We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Srinagar, India. By using our website, you consent to this jurisdiction.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the new terms.